Direct reservation

Book directly through e-mail or our on-line reservation system (at the bottom of each page) and get 15% discount off the reservation websites.

You can send your booking enquiries to following e-mail addresses:
Crystal Suites Old Town –
Crystal Suites chez Helena –

Your inquiry will be replied within 2 hours, but please note that our reception working hours are 9 a.m.-9 p.m.

In order for it to be fully answered, your inquiry should contain:

  • Arrival date
  • Departure date
  • Number of people
  • Preferred bedding
  • Optional: the name of chosen apartment
  • Contact telephone number

In case of bookings made by e-mail, we require an advance payment for the first night of stay (standard reservations) or full pre-payment (non refundable reservations).